Privacy Policy

Last Updated: 4/7/2026

1Introduction

This Privacy Policy describes how Keen Technology LLC ("we," "our," or "us") collects, uses, and protects your information when you use the Family Connect application ("Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

2Information We Collect

Personal Information

  • Name, email address, and contact information
  • Profile information and family connections
  • Communication data and messages within the app
  • Location data (if enabled)

Technical Information

  • Device information and identifiers
  • Usage data and analytics
  • Log files and crash reports
  • Cookies and similar technologies

3How We Use Your Information

  • Provide and maintain our Service
  • Process transactions and payments
  • Send notifications and updates
  • Improve our Service and user experience
  • Comply with legal obligations
  • Protect against fraud and abuse

4Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

5Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability (where applicable)
  • Lodge complaints with supervisory authorities

7Sales and Refund Policy

IMPORTANT: ALL SALES ARE FINAL

All purchases made through the Family Connect app are final. We do not offer refunds, exchanges, or credits for any reason, including but not limited to accidental purchases, change of mind, or dissatisfaction with the Service. Please review your purchase carefully before completing any transaction.

8Disclaimer and Limitation of Liability

DISCLAIMER

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. KEEN TECHNOLOGY LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY

IN NO EVENT SHALL KEEN TECHNOLOGY LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, REVENUE, OR PROFITS, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

11Contact Information

If you have any questions about this Privacy Policy or our practices, please contact us:

Keen Technology LLC

Email: privacy@keentechnology.com

Address: [Your Business Address]

12Governing Law

This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of [Your State/Jurisdiction], without regard to its conflict of law principles.